Choose an option below. If you’re stuck, email us and include screenshots when possible.
Browse common questions about login, client and provider features, and payments.
Open Support & FAQsSubmit a request to delete your Kleo account and associated data.
Request account deletionPassword help: Use “Forgot password?” in the app login screen to reset via email.
Provider account on hold: This can happen if a payment fails. Update your payment method and retry in-app.
Data deletion: If you can access the app, you can also delete your account in Settings.